About Us
Jo Bunker is a well respected specialist trainer in Conflict Management,
Personal Safety, Lone Working and Communication. For over 18 years, Jo has successfully trained thousands of delegates at every level of management and staff within local authorities, the NHS, hospitality, service and retail sectors, and large multicultural teams and leading public, private and charitable sectors. A retired police sergeant and police trainer, Jo is widely respected for her knowledge and insight into interpersonal work with the public, in particular; conflict management, personal safety, lone working and communication skills.
With her engaging style, Jo is a natural facilitator who is able to involve the most introverted or challenging delegates, encourage staff to bring real workplace issues into the course and helping them to implement new skills.
Jo is known for her tailored training, designed to reflect the specific needs and ‘in-house’ risks at your organisation. These bespoke courses offer delegates a chance to look at very specific work issues, learn and practise new skills and gain confidence to respond more effectively to aggression and challenging behaviour.
Her informal training style, in a relaxed and supportive environment, really gets results and has led to confident, motivated delegates and numerous referrals and repeat work over the past 18 years.
Qualifications and Education:
- Member: Institute for Learning
- Member: Institute of Conflict Management
- Certificate in Education: University of Greenwich
- City & Guilds Level 3 – 1886 Certificate for Deliverers of Conflict Management Training
- City & Guilds – Delivery of Conflict Management for Security Guards
- NVQ Training Assessor
- NHS Certification in Conflict Resolution National Syllabus Familiarisation
- Emergency First Aid at Work Certificate
- DBS (Criminal Records) Standard Certificate
- REFERENCES and FURTHER COURSES available upon request